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Leadership, Strategy Susan Burroughs Leadership, Strategy Susan Burroughs

Lead the Pivot, Don’t Chase It: How to Stay Ahead of Industry Shifts

In leadership, timing isn’t everything—it’s the difference between influence and irrelevance.

If you’re waiting for the change to hit before you act, you’re already behind. In this post, I explore how leaders can lead the pivot instead of chasing it by asking better questions, building agile strategies, and listening before the shift becomes urgent.

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Leadership, Goals and Dreams Susan Burroughs Leadership, Goals and Dreams Susan Burroughs

The Best Advice I Ever Ignored—and Why It Changed My Career

Everyone told me I had to pick a lane—just one area of hospital operations to build my career. But I couldn’t ignore the pull toward something bigger. I wasn’t interested in just part of the picture. I wanted to lead the whole system.

Ignoring that advice wasn’t reckless—it was strategic. And it’s the reason I became the kind of leader who can connect the dots, drive change, and operate across complexity.

Sometimes, the best advice is the one you trust yourself enough not to take.

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